Technology Resources and Technology Support

Supporting technology needs

FCPS has launched a Parent Technology Help Desk! The help desk can be reached at 833-921-3277 (833-921-FCPS) and will be answered by staff members between 7:00 AM and 5:00 PM Monday through Friday.
Parents or guardians can call this number for basic tech support with parent accounts, help with FCPS student devices and technical assistance with other FCPS applications.
Parents who need help in a language other than English can inform the help desk staff when they call of their preferred language, and an interpreter will join in on the call.
FCPS has also set up Parent and Student Technology Support portal at https://itweb.fcps.edu/itsupport/ to allow older students and parents/guardians to request technology help directly.